BahaRoam reviews are meant to help people make informed choices and help good local businesses earn trust. These guidelines apply to ratings, written reviews, and related review content.
1. Be genuine
- Review a business based on a real experience or interaction you personally had.
- Do not submit fake reviews, paid-for reviews that are not clearly disclosed, review swaps, or reviews written to manipulate a rating.
- Do not review a business by pretending to be an ordinary customer if you are an owner, employee, close representative, competitor, or otherwise have a significant conflict of interest.
2. Be specific and relevant
Focus on the business experience: service, communication, value, cleanliness, atmosphere, product quality, timeliness, accessibility, or other relevant details. Avoid unrelated personal arguments or speculation about people.
3. Be respectful
- No threats, harassment, hate speech, slurs, bullying, or targeted humiliation.
- No explicit sexual content, graphic violence, or content intended mainly to shock or intimidate.
- Do not publish private personal information such as a private home address, personal phone number, financial information, passwords, or other sensitive information.
4. Be accurate
Do not knowingly make false factual claims. It is fine to state an opinion, but present opinions as opinions and avoid inventing facts. If a situation is still being resolved, you may update your review when appropriate.
5. No promotional spam
Reviews are not advertising space. Do not use a review mainly to promote another business, solicit customers, post referral spam, or distribute repetitive links.
6. Photos and copyrighted material
Only upload images or other material you created or have permission to use. Do not copy another website’s photos, menu text, review text, or protected content simply because it is publicly visible online.
7. Business responses and disputes
Businesses may contact BahaRoam to report reviews that violate these guidelines or contain factual issues. A business should not be able to remove a fair negative review merely because it is negative. BahaRoam may request additional context, hide content during review, or remove content that violates policy or law.
8. Moderation
Reviews may be held for moderation before publication. BahaRoam may publish, reject, hide, edit only for limited formatting or safety reasons, or remove review content when reasonably necessary to enforce these guidelines. We may also limit accounts that repeatedly abuse the review system.
9. Ratings
Star ratings should reflect the reviewer’s genuine overall experience. BahaRoam may exclude or remove ratings reasonably believed to be fraudulent, duplicated, manipulated, or otherwise unreliable.
10. Reporting a review
To report a review or request a correction, contact baharoam242@gmail.com and include the business name, the review at issue, and a short explanation. Do not send unnecessary sensitive personal information.
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